Hi there! Below is the proof for our order. To accept your proof, simply click the “Accept” button. This will notify us and let us know your order is ready to be created.
Acceptable Revision Requests
- Background Color/ Text Changes
- Fur Color Changes (if different from original photo)
- Eye Color Changes (if different from original photo)
- Resizing/ Reordering Pet/s On Illustration
All other requests to your proof will require a new photo replacement and new illustration which will incur a $10.00 fee per image.
Please reach out to our representatives with any questions you may have about your revision request or to request an image replacement between 7:00AM PST to 5:00PM PST.
Revised proofs - We store all proofs and proof revisions, if at any point you’d like to proceed with an earlier version of your proof simply enter into the text box below that you’d like to proceed with a prior proof and click "Request Changes".
(Note: Revisions to actual illustration of the pet/s can take up to 5 days to be completed.)We also ask that you please be as detailed as possible with the revision requests to avoid confusion while revising your proof.
Thank you again and have a wonderful day!
Once a proof is accepted your final product will be created, as is, using the illustration shown. Background colors and other aspects of the portrait will remain the same. Do not click Approve if you need any changes. Returns/ refunds will not be honored on approved proofs if a change wasn't made.